Order Cancellation Request

If you wish to cancel your purchase or exercise your withdrawal right, please contact us within 14 days of receiving your order.

Please include the following information in your email:

• Full Name
• Order Number
• Email Address
• Product Name(s)
• Date Received
• Reason for Request (optional)

Please send your request to:

support@luneflow.net

We will review your request and respond within 2 business days.

Please do not return any items without receiving return instructions from our team.

For complete return and refund information, please refer to our Return & Refund Policy.

Return Address

Return instructions and the return address will be provided by our customer service team after your return request has been reviewed and approved.

Please do not send any returns without prior authorization.